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The European Commission provides a platform for the online settlement of consumer disputes. However, the companies of the SOCCA GROUP do not participate in this voluntary procedure for good reasons.

Online resolution of consumer disputes

The European Commission provides a platform for the online settlement of consumer disputes (ODR platform) at http://ec.europa.eu/consumers. SOCCATOURS GmbH will not participate in a dispute resolution procedure before a consumer arbitration board within the meaning of the VSBG and is not obliged to do so.

Legal obligation

The meaning and purpose of this notice is certainly open to debate – however, we are legally obliged to draw your attention to this platform.